Privacy Policy

Last updated: January 9, 2025

1. Information We Collect

We may collect the following types of information:

Personal Information: When you register, log in as a vendor, or place an order, we may collect your name, email address, phone number, and payment details. For vendors, we require business information and payment processor credentials (Stripe/Square API keys).

Location Data: We collect real-time GPS location data to show nearby food trucks, update their positions every 30 seconds, track order delivery locations, and enable customers to place interest flags on the map.

Usage Data: We automatically collect data such as IP address, device type, browser type, pages visited, and how you interact with our food truck tracking platform.

Vendor Information: Food truck operators provide business names, truck details, menu items with pricing, location updates, and order management preferences through our vendor dashboard.

Order & Payment Data: Order details, customer locations, special instructions, payment transaction IDs, order status, and vendor fulfillment notes.

2. How We Use Your Information

We use your information to:

  • Provide and improve our real-time food truck tracking services
  • Enable account registration and secure vendor/customer logins
  • Show food trucks near you and update their real-time locations on the interactive map
  • Process orders and payments through integrated Stripe/Square payment systems
  • Enable vendors to manage their trucks, menus, and order fulfillment through our dashboard
  • Process customer interest flags and notify vendors of demand in specific areas
  • Send order confirmations, status updates, and important service-related notices
  • Ensure security, prevent fraud, and maintain platform integrity
  • Analyze usage patterns to improve our services and develop new features

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Vendors/food trucks to fulfill your orders (name, order details, delivery location)
  • Service providers including payment processors (Stripe/Square), hosting providers, and analytics services
  • Law enforcement if required by law or to protect our rights and users' safety

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, maintain secure login sessions, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though this may limit functionality.

5. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. This includes:

  • Active accounts: Retained while active and for 30 days after deactivation
  • Order history: Retained for 3 years for business records
  • Location data: Real-time data retained for 90 days
  • Payment records: Retained for 7 years for legal and tax requirements

6. Your Rights

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data
  • Request corrections or deletion of your information
  • Opt out of marketing communications
  • Withdraw consent for location tracking (though this may limit app functionality)
  • Object to certain uses of your information

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children under 13.

8. Data Security

We implement reasonable technical and organizational measures to protect your information, including HTTPS encryption, secure payment processing through Stripe/Square, and password hashing. However, no system is 100% secure.

9. International Users

If you access our services from outside the U.S., be aware that your data may be transferred to and processed in the U.S.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: yourfoodtruck.xyz@firstgenerationamerican.net or razadevelopments@firstgenerationamerican.net
  • Mailing Address: 203 Skyway Boulevard Salinas, California, U.S.A 93905
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